At Jijivisha, we are committed to providing our customers with high-quality products and a positive shopping experience. However, we understand that there may be instances where you need to return or exchange a product. The following information provides our return and refund policy to ensure that the process is simple and straightforward.

Return Policy:

• If you are not completely satisfied with your purchase, you may return the item within 14 days of delivery for a full refund or exchange.
• Products must be returned in their original packaging, with all tags attached, and in unworn, unused condition.
• Return shipping costs will be the responsibility of the customer, unless the item was received damaged or defective.

Refund Policy:

• Once we have received and processed your returned item, we will issue a refund to your original payment method within 5-7 business days.
• Refunds will be for the full purchase price of the product, excluding shipping and handling charges.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

Exchanges:

• If you need to exchange an item for a different size or color, please contact us and we will be happy to assist you with the exchange process.

Contact Us:

• If you have any questions or concerns about our return and refund policy, please don’t hesitate to contact us at jijivishabygabypao@gmail.com. We are here to help and ensure that you have a positive shopping experience with Jijivisha.